SOK9T serves the following areas of Manhattan
All classes meet in Central Park West locations—59th St or 96th St.
(K9 Training Services Manhattan)

SOK9T serves the following areas of Connecticut
Most Southern and Western CT areas. All classes meet in your neighborhood, near your park, and, if needed, at least one class will be held in your home.
(K9 Training Services Connecticut)

For Southern Connecticut training Locations, please get in touch with us.

Appointment Hours
9:30 am — 3:00 pm, general training | 8:15 am, off-leash e-collar training final class.

Cancellations & Missed Appointments
You may change your reservation for any service up to 24 hours before the scheduled time. However, you will be charged the full session fee if you cancel or miss an appointment with less than 24 hours’ notice.

Class Expiration
Paid-for services must be used within four months from the time of purchase.

Follow-Up Support for Training Lessons
Following any training lessons, if you have questions or issues, please e-mail or call me during business hours, Monday through Sunday. With few exceptions, phone calls and emails will be returned the same day or within 24 hours. I am committed to your dog's great success and to you for your dog’s life.

Drop-In Group Classes
After completing one of our training packages, you can transition into our Drop-In Group Classes. Group classes are held between March–November (not held during snow/rain; & <38°/>84°) in Central Park West. We will provide you with the exact time and location in CPW at the end of your classes. You're welcome to drop in at your convenience. To attend a monthly class, please pay the $15 fee via Venmo and RSVP by email at least 24 hours prior to the class.
*The number of Free Drop-in Group Classes is subject to change
Please Note
– Classes are 60 minutes long and start on time. 
– Dogs must be on a leash. 
– There is a maximum of two dog owners per dog. 
– Limit up to 20 people (NYC CP rules) and 18 dogs per class. 
– Social distancing and face masks are required. 
The Drop-In Group Classes are an added-value program. Dates, times, the number of monthly classes, and the offering's length are subject to change or removal without notice.
*Drop-In Group Class times and locations are subject to change. Additionally, SOK9T can cancel individual classes or stop offering all "Drop-In Group Classes" at any time.

Hours of Operation
We’re available by phone at 917-848-3108, 8 am-6 pm, Monday through Sunday (if we miss your call, we will respond ASAP), or by email 24/7. 

Payments
Please pay for all training and services in full online by credit card before the scheduled training sessions or other services. Visa, MasterCard, and PayPal are accepted.

Photos/Videos
Photos/videos of your dog(s) may be taken while working with Spot-On K9 Training for use in marketing or training materials. By using Spot-On K9 Training, you agree to allow Spot-On K9 Training to use your dog’s name and any images or likeness taken during any of our walking or training programs. We will never disclose your name without your prior written consent or having uploaded or displayed it.

Refunds and Exchanges for Scheduled Classes, Missed Classes, or Unused Services
— We do not provide refunds, exchanges, or transfers for scheduled services. — Rescheduling: Classes can only be rescheduled if they are canceled with at least 24 hours notice. — We have a strict no-refund policy. Clients agree not to request refunds, exchanges, or transfers for unused or missed classes or services. This policy is in effect even if you change your mind about training after it has started.

Unconfirmed Classes Will be Forfeited
To be fair to my clients trying to schedule class time, if SOK9T provides and sends you specific dates for your class schedule and you do not try to contact SOK9T to confirm or cancel those dates within five days of receiving them, then SOK9T will cancel those unconfirmed dates, and the classes will be forfeited without a refund, exchange, or change of date. Also, no refunds are given for missed or canceled classes with less than 48 hours' notice.

Referral Program
The SOK9T Referral Program allows me to give back to my clients and say, "I Ruff You." SOK9T will Venmo or send you $30 cash or a gift certificate for each newly referred client. Very Spot-On!

*Travel Fees
Other boroughs or non-covered areas: Please inquire about training and possible travel fees in your area.
*In some areas, depending on travel times and transportation, in-person training is not available.
*Prices are subject to change.